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1 – 10 of over 1000John D. Hanson, Steven A. Melnyk and Roger A. Calantone
The purpose of this paper is to develop an operational definition of alignment within the context of a performance measurement and management system in order to create a…
Abstract
Purpose
The purpose of this paper is to develop an operational definition of alignment within the context of a performance measurement and management system in order to create a measurement model that can be used in survey‐based research, particularly under conditions of dramatic strategic change.
Design/methodology/approach
Data are collected using an in‐depth case study and analyzed using the methods of grounded theory development. Particular attention is given to multi‐level analysis within an organisation.
Findings
Alignment must be assessed with a multi‐dimensional model that looks beyond goals and performance. Distinctions must be made between goals and processes and between intrinsic definitions of alignment and their cultural context.
Research limitations/implications
The research was conducted within one major organisation that was undergoing a strategic shift from process efficiency to product innovation. Work by other researchers suggests that the findings may be more broadly generalisable, but further investigation remains to be done.
Practical implications
The ability to maintain alignment through a period of transition is a basis of dynamic capabilities. It is found that certain aspects of performance measurement and management must be de‐emphasised during these transitions.
Originality/value
By using grounded theory development, this study results in a criterion‐free measurement model of alignment that represents an operational definition of the construct.
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Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
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Barrie O. Pettman and Richard Dobbins
This issue is a selected bibliography covering the subject of leadership.
Abstract
This issue is a selected bibliography covering the subject of leadership.
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Libraries can be seen as the collective identity of its employees engaged in providing a myriad of services to a community of patrons. Libraries can also exist in virtual…
Abstract
Purpose
Libraries can be seen as the collective identity of its employees engaged in providing a myriad of services to a community of patrons. Libraries can also exist in virtual settings, defined with descriptive parameters, described by a wider user group external to the library environment. The diverse nature of what constitutes libraries is illustrated by researchers, such as Marino and Lapintie (2015), who use the term “meta-meeting place” when describing its environs. Whatever model is used to describe contemporary libraries, the library environment usually has numerous needs and demands coming from a variety of stakeholders, from administrators to patrons. This chapter examines how we, as librarians, with users, co-construct library as both space and place.
Methodology/approach
We used a theoretical framework (social constructionism) to show how library identity is established by its users in the space planning process to address their needs and expectations and provided a case study of the main library at the University of South Florida.
Findings
We found that libraries are reflective of the vision and values of a diverse community and the social-political milieu in which they are housed. Librarians used a number of innovative methods and frames to create best/evidence-based practice approaches in space planning, re-envisioning library functions, and conducting outcomes/programmatic assessment. For librarians to create that sense of place and space for our users requires effective and open conversations and examination of our own inherent (and often unacknowledged) contradictions as to what libraries are or should be as enduring structures with evolving uses and changing users. For example, only a few of the studies focused on the spatial use and feel of libraries using new technologies or methodologies, such as social network analysis, discourse analysis, or GPS, to map the use of physical and virtual space.
Practical implications
First, new ways of working and engaging require reexamination of assessment and evaluation procedures and processes. To accomplish this, we must develop a more effective culture of assessment and to use innovative evaluation measures to determine use, user paths, and formal and informal groupings. Changes that affect patron and staff perceptions of library as place/third space may be difficult to assess using quantitative surveys, such as LibQual, that may not provide an opportunity for respondents to provide specifics of what “place” means to them. Second, it is important to have effective communication among all members of the library (patrons, library staff, and university administration) so that we design spaces/places that enhance the relationships among users, technology, pedagogy, and learning spaces, not just the latest “thing” in the literature.
Originality/value
This value of this review is to provide a social constructionist perspective (frame) on how we plan library space. This approach provides opportunities to truly engage our patrons and administration in the co-construction of what “our library” should be since it provides insight to group, place, and social dynamics.
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Geoff Lightfoot and Simon Lilley
The purpose of this paper is to subject the short lived “Policy Analysis Market” (PAM) – “a Pentagon betting market on terror attacks” – and media and academic reactions to it, to…
Abstract
Purpose
The purpose of this paper is to subject the short lived “Policy Analysis Market” (PAM) – “a Pentagon betting market on terror attacks” – and media and academic reactions to it, to some critical analysis.
Design/methodology/approach
The paper engages sustained invocation of the relationship between simulation and representation, for the story of the Policy Analysis Market (PAM) and its demise is replete with the tension between the two. It interrogates a range of accounts of the (un)timely demise of PAM, from the fearful senators and the moralistic media who subsumed and buttressed their position to the market evangelists for whom the failure of this particular market was merely proof of the veracity of markets elsewhere.
Findings
It is found that, inter alia, PAM was not really market‐like enough and, indeed, that it duplicated in impoverished form already existing markets that pertain to its objects of interest; that it was too much a market, given that its “goods” are seemingly inappropriate for market trade; and that it exposed too much of the truth of the actual operation of existing markets via the difficulties it confronted with regard to the possibility of insider dealing.
Originality/value
By contextualising PAM within the so‐called war on terror of which it was part, we see in the tension between representation and simulation, tension between a singular and a manifold reality; a set of tensions which make clear the extent of the gap that must exist between cause and effect, truth and prediction. The paper concludes by joining the celebration of PAM's demise whilst yearning for a similar fate to befall the other monologues that brought it to silence.
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Prior literature has found that as uncertainty in a firms information environment increases, optimism increases in equity analysts’ earnings forecasts. The studies suggest an…
Abstract
Prior literature has found that as uncertainty in a firms information environment increases, optimism increases in equity analysts’ earnings forecasts. The studies suggest an economic incentive explanation, commonly called the management‐relations hypothesis. However, there is conflicting evidence that managers would prefer pessimistic forecasts and encourage analysts to “walk‐down” their forecasts to prevent negative earnings surprises. To test these contradictory findings, this study uses an experimental setting to remove economic incentives from the analyst’s decision process and isolate the cause of observed bias in analysts’ reports. The results of the experiment show that an increase in the perceived uncertainty of the forecasting task results in significantly lower relative optimism in analysts’ earnings forecasts. This finding is consistent with a negativity hypothesis and the managementrelations hypothesis extolled in the empirical research. The findings also show that relative forecast optimism bias is positively related to the level of analysts’ buy/sell recommendations consistent with more recent findings that suggest that analysts use motivated reasoning (the tendency to process information in a manner that supports one’s goal) in their judgments of forecasted earnings and recommendations. Together, these results suggest that analysts consider and use financial information differently depending on their decision goal.
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Grant T. Savage and Leonard Friedman
Advances in Health Care Management (AHCM) is a research annual that publishes state-of-the-art reviews and research on special topics in the field of health care management. As…
Abstract
Advances in Health Care Management (AHCM) is a research annual that publishes state-of-the-art reviews and research on special topics in the field of health care management. As conceived by the founding coeditors, John D. Blair (Texas Tech University), Myron D. Fottler (University of Central Florida), and Grant T. Savage (University of Alabama at Birmingham), and as originally commissioned by JAI Press, AHCM provides a forum for leading research on health care management. Volumes 1–3 offer reviews of the field, research on selected topics, and best papers from the Health Care Management Division of the Academy of Management. In contrast, volumes 4–7 focus on a range of special topics, from bioterrorism to international health care management to entrepreneurship to patient safety.
Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).
In order to test effects of motives, communication style and licensing on the reputations of sponsors of public relations, a 4 × 2 × 2 factorial design experiment was conducted by…
Abstract
In order to test effects of motives, communication style and licensing on the reputations of sponsors of public relations, a 4 × 2 × 2 factorial design experiment was conducted by the author with 585 non‐student adults and undergraduate university students in the USA. Perceived motives to impression manage had a strong effect on results, with prosocial or mixed and selfish motives seen as a ‘hustle’ on the part of corporate sponsors. Mixed support was found for licensing as a means of enhancing the reputation of public relations. Communication style — ‘symmetric’ versus ‘persuasive’ — had no effect on results. Impression management theory suggests that perceived motives and self‐interests may explain the poor reputation sometimes attributed to public relations and its clients or sponsors.
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